Company owners, two moms, help customers personally from beginning to end
LAS VEGAS – The death of a loved one is devastating. It’s at this time, when family members are at their most vulnerable, that they are then forced to think clearly enough to make funeral arrangements.
Kraft-Sussman Funeral Services understands how frustrating such a situation can be. In fact, company co-founder Wendy Kraft understands all too well. It was the death of her second child, just a baby, 19 years ago in Newton, Mass., that led her to realize how important it is to have caring, compassionate people working in funeral services.
“It was then that I knew I wanted to help others who were going through those difficult times,” she said. “I knew I could give them the compassion and help they needed.”
Since then, Kraft has worked in the funeral services industry. In March 2009, she and partner Laura Sussman, also a mother, opened Kraft-Sussman Funeral Services.
“There was a distinct need in Southern Nevada for a funeral home that provided compassion,” Sussman said. Kraft-Sussman is the only funeral home in town that makes house calls at no charge. “There are plenty of large corporate mortuary and cremation chains in Southern Nevada, but a large corporation doesn’t suit everyone. To many people, that personal touch and an understanding that someone is there specifically for them in their time of need is critical. They appreciate that we’re just two moms who understand what they’re going through and are there to help them through it.”
Sussman worked in the nonprofit industry for more than 30 years and uses her highly tuned organizational skills to help the company’s clients every step of the way. In fact, Sussman and Kraft personally attend to coordinating every detail of every funeral. They agree this special touch is one that the families they’ve worked with appreciate most.
While Kraft-Sussman is a Jewish-owned business, the funeral services company can accommodate funerals for any religion. The independently owned company is also the only certified Veterans & Family Memorial Care Provider in Clark County. The company is also the only certified green funeral home in Southern Nevada. The company does not own its own cemetery and, thus, can help clients have their loved one buried in any of Southern Nevada’s 10 cemeteries – or any other cemetery worldwide.
The company’s services include arranging the burial or cremation, hosting and arranging all aspects of the funeral and/or memorial, world-wide shipping, advance planning and even things such as coordinating travel arrangements for out-of-town family members and recommending bereavement groups.