Henderson Chamber quarterly luncheon Sept. 26 to focus on providing exceptional customer service

Tony Rubleski, president of Mind Capture Group, to present

HENDERSON, Nev. – The Henderson Chamber of Commerce will host its quarterly luncheon from 11:30 a.m. to 1 p.m. Thursday, Sept. 26, at the Fiesta Henderson (Cancun Room), 777 W. Lake Mead Parkway.

At the luncheon, Tony Rubleski, president of Mind Capture Group, will present “Exceptional Mind Capture Customer Service.”

Sponsored by Bank of Nevada, the session will cover: the key characteristics of today’s customer; five simple, yet highly effective, ways to improve customer service; good and bad customer service examples and the powerful lessons they leave; proven and effective ways to stay in touch with top clients; why it takes years to earn trust and business and only seconds to lose it; and the No. 1 sin to avoid in marketing.

The author of “MIND CAPTURE: How to Generate New & Repeat Business In The Age of Advertising Overload,” Rubleski helps businesses, sales professionals and entrepreneurs move beyond ordinary marketing to a much higher level of bonding with clients. He has more than 10 years of experience in the direct selling and advertising fields and has worked with a diverse client list.

Cost is $50 for members and $65 for non-members. A 10 percent discount will be applied to the cost when purchasing a table of eight. (Use code TABLEOF8 to receive the discount when checking out and paying.) The last day to RSVP, which can be done at hendersonchamber.com, is Wednesday, Sept. 25. Cancellation is required by the RSVP deadline to receive a refund.

The Henderson Chamber of Commerce is a nonprofit, voluntary organization committed to promoting and supporting member businesses.

For more information regarding the breakfast, call the Henderson Chamber of Commerce at 702-565-8951 or visit hendersonchamber.com.

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